tk10 apps Terms and Conditions
This document sets out the conditions that apply to registration, account management, financial transactions, bonus use, and access to all services on the tk10 apps platform. Please read it in full before using the platform.
1 General Provisions
These terms and conditions ("Terms") apply to the tk10 apps platform and all services operated under it. By accessing the platform, opening an account, or taking part in any game or bet, the user automatically accepts these Terms in full.
tk10 apps is an online gaming and betting platform that offers Bangladeshi users a range of entertainment services including slots, live casino, sports betting, and fishing games. The platform is available in both Bengali and English and is built with user convenience in mind.
tk10 apps reserves the right to change these Terms at any time. Registered users will be notified of any significant changes. Continued use of the platform after any change will be treated as acceptance of the revised Terms.
2 Registration and Account
2.1 Eligibility to Register
To open an account on tk10 apps, the user must be at least 21 years of age and eligible to use online gaming services under the applicable laws of Bangladesh. Each person may open only one account.
2.2 Providing Accurate Information
All information provided during registration — including name, date of birth, mobile number, and identity document details — must be complete, true, and accurate. Providing false or incomplete information may result in the account being cancelled and any funds being withdrawn.
2.3 Account Security
The user is solely responsible for keeping their login credentials (username and password) confidential. Sharing account details with third parties or using any proxy is not permitted. If there is any suspicion of unauthorised access, the support team must be contacted immediately.
2.4 KYC Verification
tk10 apps may at any time request a national identity card, passport, or other document to verify a user's identity. The platform reserves the right to hold withdrawals until verification is complete.
3 Age Verification
All services on tk10 apps are available only to users aged 21 and above. Minors are strictly prohibited from opening an account or using the platform.
If there is any doubt about a user's age, tk10 apps may request appropriate documents for age verification and may temporarily suspend the account until verification is complete. If verification fails, the account will be permanently closed and any deposits will be returned, but any bonuses or winnings will be considered void.
4 Deposits and Withdrawals
4.1 Deposit Rules
Funds can be deposited on tk10 apps via bKash, Nagad, Rocket, and bank transfer — including major commercial banks such as BRAC Bank, Dutch-Bangla Bank, and Islami Bank. The minimum deposit amount is ৳300. Deposits may only be made from an account held in the user's own name.
4.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. Available withdrawal methods are bKash, Nagad, Rocket, and bank transfer. Withdrawals can only be made to the account used at the time of deposit and on the basis of verified identity.
4.3 Bonus Wagering Requirements
To withdraw funds after accepting a bonus, the applicable wagering requirements must be met. Bonus-related funds cannot be withdrawn until wagering is complete.
4.4 Fraudulent Transactions
In the case of suspicious or fraudulent transactions, tk10 apps reserves the right to hold any deposit or withdrawal, conduct an investigation, and close the account if necessary.
5 Bonuses and Promotional Offers
5.1 Welcome Bonus
tk10 apps offers newly registered members a 200% bonus on their first deposit, up to a maximum of ৳5,000. This bonus can be withdrawn after wagering the bonus amount 10 times. For example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a balance of ৳3,000, with a wagering requirement of ৳2,000 × 10 = ৳20,000.
5.2 Other Promotional Bonuses
tk10 apps regularly runs various promotional offers, including weekly festival bonuses, Friday deposit rewards, and special offers for cricket fans. Each bonus has its own wagering conditions and validity period, which will be shown at the time the bonus is claimed.
5.3 General Bonus Terms
- Each bonus offer may only be claimed once, unless the offer description states otherwise.
- If the time limit set for using a bonus is exceeded, the bonus will be considered void.
- Bonuses are not cash and cannot be withdrawn directly — only winnings from completing the specified wagering requirement will be eligible for withdrawal.
- Claiming bonuses using multiple accounts or another person's account is prohibited.
- tk10 apps reserves the right to modify or withdraw any bonus offer at any time.
6 Betting and Game Policy
6.1 Betting Limits
Minimum and maximum bet limits are set for each game and betting category. tk10 apps reserves the right to limit the maximum winnings in any specific game or category.
6.2 Technical Errors
tk10 apps reserves the right to void any result displayed or funds received due to a technical fault or software error in any game. The principle of "software malfunction voids all pays" applies to all games.
6.3 Cheating and Fraud
If any user attempts to gain an unfair advantage through cheating, use of bots, bonus abuse, or any other dishonest method, their account will be closed immediately and all deposits and winnings may be forfeited.
6.4 Sports Betting
The sports betting section includes markets for cricket, football, and other sports. If a match is cancelled, postponed, or left incomplete, bets will be settled in accordance with the prevailing policy of tk10 apps, and in specific cases bets may be voided.
7 Security and Privacy
tk10 apps is committed to protecting users' personal information. The platform uses SSL encryption technology to keep all data transfers secure. Full details of how personal information is collected, stored, and used are described in our Privacy Policy.
Personal information is not shared with third parties without the user's consent, except where required by law or for the purposes of a fraud investigation.
8 Responsible Gaming
tk10 apps believes in responsible gaming. We encourage all users to enjoy games for entertainment purposes and within a set budget. If any user feels that their gaming habits are getting out of control, please read our Responsible Gaming guidelines and make use of the available tools, including self-exclusion and limit-setting options.
Daily, weekly, or monthly deposit limits can be set at the user's request. If a self-exclusion request is made, access to the account will be blocked for the specified period.
9 Account Closure and Suspension
9.1 Closure at the User's Request
Any user may voluntarily close their account. To do so, the support team must be contacted via live chat or email. The opportunity to withdraw any eligible balance will be provided before the account is closed.
9.2 Suspension or Closure by the Platform
tk10 apps may suspend or permanently close an account without prior notice in any of the following circumstances:
- Breach of any provision of these Terms.
- Registration using false information.
- Failure to pass age verification or failure to submit the required documents.
- Involvement in cheating or fraudulent activity.
- Operating multiple accounts.
10 Limitation of Liability
tk10 apps will not be liable for any loss or damages arising from the following:
- Interruption to a game caused by internet connection issues or device problems.
- Temporary unavailability of the service during server maintenance.
- Login credentials being exposed due to the user's own carelessness.
- Issues caused by a third-party game provider.
In the event of any error or dissatisfaction, the user's sole remedy is to close the account and withdraw any eligible balance.
11 Changes to Terms
tk10 apps reserves the right to partially or fully change these Terms at any time. In the case of significant changes, registered users will be informed by email or via a notice on the platform. The revised Terms will take effect from the date of publication.
Users are advised to check this page regularly and to look for answers to any questions on our FAQ page.
12 Contact
If you have any questions or complaints about these Terms, please contact the tk10 apps support team. Our support service is available seven days a week, twenty-four hours a day, in both Bengali and English.
- 24/7 Live Chat — available at the bottom corner of the platform
- Email: [email protected]
Visit the tk10 apps About Us page to learn more about us.
Have more questions?
Our support team is always ready — find answers via live chat or on the FAQ page.